Grace Note asked: Two highly respected members of the community get in a comment war on a question. They both flag each other's comments and are cussing and it is clear that this is beyond a heated argument. What do you do, what don't you do?
Rory Alsop answered: Delete the cussing and suggest they initially go to chat. If that doesn't work straight away, if they are respected they should know better, so the threat of a suspension would be the next step, closely followed by an actual short suspension if they don't immediately sort themselves out.
Steven answered: Remove all of the comments and temporarily lock the question until it cools off. Send them both a message asking them to respect eachother and the community and to not tarnish they well respective status with a comment war. I would not get involved in the comment war nor make threats like "your account will be suspended"
ppumkin answered: Across several forums I have not seen this. But if it were to elevate to such a situation it is pretty clear there is a personal dis like between the moderators; It has to be as moderators should set the example of keeping things clean and help each other out. Possibly suggest they start a meta question..
BMitch answered: Ask them to take a breather, move it to a chat room, and voluntarily delete their comments. Otherwise, give them a short timeout and delete the comments myself if other mods agree.
BMitch continued: And also point out that they are talking to another living person, even if they are on the other side of the computer screen.
Tester101 answered: Delete all inappropriate comments, and warn the users that if they cannot be respectful to the community they will be put on timeout until they can behave.